Miscommunication!

While working as a bank teller over a summer, I witnessed a miscommunication between a customer and an employee. The dilemma arose from 'noise' in the environment. The customer was on her cell phone, the employee was multi-tasking, and the environment was ripening for an error to occur. The employee posed a question to the customer, who responded promptly. Unfortunately, the response was simply offered without any thought. After the tasks were completed and the cell phone call was ended, the customer became upset that her business was not done correctly. Of course, it was an easy fix, and promptly corrected, but it was very evident to me that miscommunications are easy to do. Whether it is body language or vocal language, any one party's inattentive nature can create problems in the communication cycle. 

portfolio

As a continuation on a previous topic, I would like to say that I enjoyed Erin's presentation of administering first aid. Her background in the subject made it rather interesting, and her knowledge on the subject was evident. Additionally, I think it was probably one of the most useful presentations. It very well could save a life!

---------

I have some experience with an online portfolio. Freshman year, it was a requirement to create an e-portfolio for both English and Architecture. The assignment produced a piece of work that I am embarrassed to reflect back upon. I created the layout and pages in Microsoft Publisher. The quality was shoddy and the design makes me cringe as a fourth year architecture design student. 

I have learned a lot of the years, especially through Architecture 401 (portfolio class). I hope that the layout and design skills from that class will assist me in creating a 'work' that will be worthy of my business writing documents. I look forward to what I will gain from working with an online portfolio this time around, and I hope to be happy with the project three years from now!

in-class_presentations

Whether I am giving or simply listening to an in-class presentation, I typically cannot honestly say that I enjoy them. However, when students are allowed to select their own topics things become much more interesting. So, I must say that I have thoroughly enjoyed the variety and content that has been presented through this assignment. If I had to pick three favorites, it would be tough, but I think the finalists would include: Kenneth, Scott, and Andrew.

Kenneth's presentation about the Boykin Spaniel definitely tops my favorites. The detailed history and information showed true interest by the presenter. Not to mention, it was also interesting to me. To top it all off, he brought his own Boykin Spaniel as a prop. 

Scott's look at the Jetlev-Flyer was also an interesting topic. The best thing most likely was the randomness of the topic. It was something that most of the class, if not all, had never heard of. I appreciated the discussion he provided about opportunities and price. Nice work. 

Lastly, I found Andrew's presentation of the Allman Brothers to be interesting. The best part of his presentation was the true interest and compassion you could tell he possessed for the topic. When a presenter truly appreciates and takes pride in their topic, it shows and becomes that much more interesting to the audience. 

The entire class has done a great job so far. Kudos also go to the presentations on Locks of Love, Laughter, and Jaguars. I look forward to giving my own this week!